Terms and Coniditions

We would like to welcome you and thank you for visiting the Tea Trug webpage. We strongly recommend that before you make any purchase through this webpage, you read the Privacy Policy and Terms and Conditions set out below. The Terms and Conditions may be applicable to your purchase decision. We expect that prior to any purchase, you will have read the Terms and Conditions and agreed to abide by them. The Terms and Conditions and Privacy Policy Statement are a formal agreement between you and Tea Trug. It should also be noted that we may choose to change any of the Terms and Conditions without prior notice given to you. It is recommended that as a regular visitor of this webpage, you review the terms and conditions regularly.
Privacy Policy: The privacy policy is part of the Terms and Conditions set out for using this webpage. By becoming a regular user of this webpage, you send out a statement confirming your agreement to the Privacy Policy.

  1. Use of this webpage: you accept and confirm that any of your action regarding distribution of information in the form of post, review or comment on this webpage does not interfere with your own rights, a third party’s rights, any intellectual property rights, or any other such protected rights. Doing so would be a form of criminal offense or instigate a possible civil liability. You also accept and confirm that any of your actions on this webpage will not cause damage to either the webpage or to any other user. We reserve the rights to restrict, limit or terminate your access to this webpage at any time without giving any prior notice. You are the owner of your account at our webpage. Taking reasonable care of that account is your own responsibility.
  2. Copyrights and Trademarks: each and every bit of information displayed on this webpage is the sole property of Tea Trug. All the content is copy righted and cannot be printed, copied, reproduced, published, transmitted, distributed, or used in any purpose other than for your personal and non-commercial use. The property of the webpage includes, but is not limited to: the text, graphics, images, audio and video content and the background codes.
  3. Links: Tea Trug will not be held responsible for the content on any of the webpages referred to on its webpage. Webpages that are operated by third parties are not under the control of Tea Trug. Any obligation in relation to third parties’ managed webpages will not be liabilities of Tea Trug.
  4. Orders and Payment:  any order you make through this webpage is an order sent directly to Tea Trug. Tea Trug has the exclusive rights to accept or reject your order at any time for reasons, including but not limited to: (a) the availability of the products or (ii) if your desired delivery area does not fall under the delivery zone of our appointed service provider. We will notify you about the acceptance or rejection of your order through email. If your order is cancelled after the payment is made, the full payment will be refunded to your account within a reasonable time period. Credit card service provider must approve all purchases made through a credit card. Under this agreement you cannot resell any purchased product or transfer your purchase benefits or rights without the prior written consent of Tea Trug. 
  5. Shipping: based on your delivery option, Tea Trug will ship the product to the delivery destination. The delivery time mentioned on the webpage is merely an estimate. Tea Trug will not be held responsible for any delay beyond its control, such as forced majeure, strikes, civil commotion, governmental holidays, delivery providers’ delays, etc.If any damage is caused to the product quality due to these delays, Tea Trug will not be held responsible for this purpose. All purchased products are handed over to third party delivery providers for the delivery process. The moment the product that you have purchased is given to the third party shipping service provider, Tea Trug is no longer responsible over it.
  6. Return Policy: at times you may not like our products, we would like to know your reasons. Please email us mentioning the reasons of your disapproval. To return an item, simply login to your account, view the ‘My Order Section’ under the ‘Account’ menu and click the Return Item(s) button. This item will appear up to 30 working days from the date of delivery. You will be notified about your refund via e-mail once we have received your request along with the original purchase receipt.
  7. Disclaimer: use of this webpage is at your own discretion. Tea Trug hereby rejects any representation or warranties with regards to the webpage and your purchase of any productions through the webpage. This webpage is updated manually and periodically and hence may not be accurate at all times. It may contain errors, out of date information, inaccuracies, viruses, or bugs. The product image, description and pricing are an estimate only and may be revised or changed at any time without any prior notice. And thus, the webpage content doesn’t assure that the product texture, taste, tone, or appearance will be exactly the same as the product delivered.
  8. Limitation of liability: you hereby waive all warranties, guarantees or liabilities, arising from law or otherwise. In no event shall Tea Trug, its officers, representatives or employees be liable to you for any damages, however caused, including but not limited to: direct, indirect, special, consequential, incidental, punitive or otherwise. Tea Trug, its officers, representatives, and employees shall not be liable for lost profits, business interruption, any computer related damage or loss of data. Tea Trug hereby excludes all liability with respect to the transmission of viruses or bugs. This entire limitation shall apply even if Tea Trug, its officers, representatives or employees were informed of the possible occurrence of the above mentioned damages. Tea Trug's maximum liability shall in no event exceed the amount paid by the purchaser for the product. This limitation is an essential element of the agreement between Tea Trug and you. 
  9. Indemnification: You agree to indemnify, defend, and hold innocent Tea Trug (including reasonable legal fees), its officers, directors, employees, or agents from any action arising from your misuse of this website or for the breach of any of the provisions of this Agreement.

This Agreement and the Privacy Policy shall constitute the entire agreement between the parties. There are no other written and/or verbal agreements or representations relating to the subject matters described herein.

Should any provision of the Terms of Use be deemed invalid or unenforceable, those provisions shall be severed from the Agreement, but shall not affect the validity of the other provisions.